Cleaning and Maintenance
Concierge service
A concierge or caretaker for the building or residents' association, with duties set out in writing and guaranteed cover. The concierge is the face of the building: we select for how they deal with people, not just availability.
What's included
The service, item by item
- Opening and closing of the building
- Receiving and announcing parcels and post
- Access control for contractors and visitors
- Putting out and bringing in bins
- Monitoring of communal areas and reporting of issues
- Small basic maintenance tasks
- A written and agreed protocol of duties
- Cover for holidays and sick leave
How we work
Three steps
01
Defining the role
We agree in writing what is and isn't included in the position.
02
Selection
We present candidates and the residents' association or company takes part in choosing.
03
Start-up and follow-up
Onboarding, introduction to residents and periodic review of the service.
Frequently asked questions
Before you book
Do you have to take on the current concierge?
It depends on the applicable collective agreement and the employment situation already in place. We review this before quoting and confirm it to you in writing.
Who covers holidays?
We do. Cover is included in the contract and the replacement knows the building's protocol.
Can it be combined with the cleaning service?
Yes, and it's the most efficient option for most residents' associations: one contract, one point of contact.
How is this different from access control?
The concierge is building services staff. Access control involving security duties is a different, separately regulated service, and we treat it as such.
Quote
Concierge service in Barcelona
Tell us what you need and we'll call you to arrange the technical visit, which is free and with no obligation.